Frequently Asked Questions
Everything you need to know about your Heritage Guitars order.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually between 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to be eligible for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
Are your products ethically sourced?
Yes, Heritage Guitars is committed to sustainable fashion. We work exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.